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Spotty Connection to 311s.org?

Posted: Sun Apr 07, 2024 8:33 pm
by Daryl Smith
Anyone else having intermittent outages with 311s.org?
Having times here where I just get an error message and can't connect to the website....last 3 days been kind of hit and miss...

Thanks,

Re: Spotty Connection to 311s.org?

Posted: Sun Apr 07, 2024 8:35 pm
by Solex68
nope. Haven't seen any issues.

Re: Spotty Connection to 311s.org?

Posted: Sun Apr 07, 2024 8:47 pm
by theunz
Same problems for me too Daryl.

Re: Spotty Connection to 311s.org?

Posted: Sun Apr 07, 2024 9:54 pm
by spl310
I have issues with the search function

Re: Spotty Connection to 311s.org?

Posted: Sun Apr 07, 2024 9:59 pm
by Doggggboy
General Error
SQL ERROR [ mysqli ]

MySQL server has gone away [2006]

An SQL error occurred while fetching this page. Please contact the Board Administrator if this problem persists.

Off and on all day today.

Re: Spotty Connection to 311s.org?

Posted: Sun Apr 07, 2024 10:10 pm
by david premo
I’m pretty sure Steve is on top of this, we talked about it earlier and he’s working with the provider to fix the problem.

Re: Spotty Connection to 311s.org?

Posted: Sun Apr 07, 2024 10:38 pm
by spl310
david premo wrote: Sun Apr 07, 2024 10:10 pm I’m pretty sure Steve is on top of this, we talked about it earlier and he’s working with the provider to fix the problem.
I had no doubt that he would be.

Re: Spotty Connection to 311s.org?

Posted: Sun Apr 07, 2024 11:42 pm
by Daryl Smith
This is the error I keep getting, seems mostly when I try to post or edit a post:
SQL ERROR [ mysqli ]

Table './threeoneone_roadster_forum/phpbb3_search_wordmatch' is marked as crashed and last (automatic?) repair failed [144]

An SQL error occurred while fetching this page. Please contact the Board Administrator if this problem persists.

Re: Spotty Connection to 311s.org?

Posted: Sun Apr 07, 2024 11:53 pm
by Daryl Smith
Seems mostly when I try to post or edit a post.

Re: Spotty Connection to 311s.org?

Posted: Mon Apr 08, 2024 11:08 am
by S Allen
Yes. I have an open ticket with the host provider regarding the issues. This usually happens once or twice a year but has been happening way too often lately. Real memory usage has been pegging at 100% which is not a good thing. I have not made any changes to cause this issue. I will post an update once i have more info. Thanks.

Steve

Re: Spotty Connection to 311s.org?

Posted: Thu Apr 11, 2024 1:59 pm
by S Allen
Issues should be resolved. The virtual private server was running out of real memory which was causing the database server to crash. They added additional real memory and I have checked the last few days and everything looks good. We should be back in business as usual. Anytime you see a problem please let me know.

Steve

Re: Spotty Connection to 311s.org?

Posted: Thu Apr 11, 2024 2:33 pm
by Daryl Smith
Thanks Steve,
Will pm you next time!

Re: Spotty Connection to 311s.org?

Posted: Thu Apr 11, 2024 2:51 pm
by david premo
Thanks Steve for the site and all you and your moderators do!
Dave